TERMS AND CONDITIONS

Please note that our cottages are non-smoking and we're sorry but we are unable to take pets in Rowan Cottage and The Cowshed. Capo Farm House will accept well behaved dog/s(2 max) with prior arrangement  - £15 doggy fee

 

1 PAYMENT

1.1 A non-refundable deposit of 25% of the rental fee is payable at the time of booking.


1.2 The balance must be paid at least two calendar months prior to the start of the rental period. Non-payment of the balance on or before the due date shall be construed as a cancellation of the contract by you and the terms of condition 3 shall apply.


1.3 For bookings made less than 2 calendar months prior to the start of the rental period, the full balance is due at the time of booking.


2 CANCELLATION

2.1 In the event that you need to cancel a confirmed Long Break booking, this must be done in writing and a cancellation charge will be due as follows:-

           
No of days before start dateCancellation Charge payable by you
More than 70 days Full Deposit
42 – 69 days 50% of cost
28 – 68 days 75% of cost
0 – 27 days 100% of cost
 

2.2 Unfortunately, we are unable to offer any refund for cancelled Short Breaks.


3 CHANGES TO YOUR HOLIDAY

3.1 Holiday dates may be changed, for new dates at the same Property, provided the Property is available for the new dates and if the changes are agreed more than 2 calendar months prior to the start of the original holiday dates. An administration fee of £25 will be due and payable for any such change.


4 PERIOD OF HIRE

Rentals commence, unless otherwise notified, at 4.00pm on the day of arrival and end at 10am on the day of departure.


5 NUMBER OF PERSONS USING THE PROPERTY

5.1 The number of persons occupying the property must not exceed the maximum number stipulated in the website/booking form.  Capo Cottages reserve the right to refuse entry to the entire party if this condition is not observed.


6 CARE OF THE PROPERTY

6.1 You agree that you shall take all reasonable and proper care of the Property and its furniture, pictures, fittings and effects in or on the Property and leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. You will be liable for the cost of any damages, breakages, losses and any extra cleaning or repair costs which are incurred due to non-compliance with this condition.


6.2 We reserve the right to request a good housekeeping deposit for Christmas and New Year bookings, single sex groups or younger parties, long stay bookings or when more than one property is being booked. Where such a deposit is payable, you will be informed at the time of booking and this can either be added to the total price or be paid as a separate cheque.


7 COMPLAINTS

Should there be any cause for complaint during the occupation of the Property, it must be notified promptly to Capo Cottages and in the case of a serious problem confirmed in writing.


8 RIGHT OF ENTRY

Capo Cottages shall be allowed the right of entry to the property at all reasonable times on reasonable notice for the purpose of inspection or to carry out any necessary repairs or maintenance.


9 SMOKING

All of our properties are non-smoking properties.


10 SAFETY

Guests must accept responsibility for their own and their children’s safety. Play equipment, trampolines, bikes and children’s safety equipment must be used at your own risk.


11 LEFT PROPERTY

We are happy to return any left property but we will charge £10 for postage and packaging  - this will just about cover our time in relocating the items or items and sending them to you. For heavy items, we reserve the right to charge more.

  

Holiday cottages to let - Angus Aberdeen Scotland